ATCO I-Tek delivers exceptional billing flexibility, superior customer care, and reliable information technology solutions to a diverse group of clients that operate around the world. Headquartered in Edmonton, this disciplined business-to-business service provider has proven processes and controls. ATCO I-Tek provides the people, processes and technology to help clients meet critical business needs.
Flexible Utility Billing & Exceptional Customer CareATCO I-Tek's experience in regulated and deregulated energy markets and its flexible billing system provide a significant benefit to retail, distribution and integrated utility clients. The company offers end-to-end services - call centre, billing, payment processing, and credit and collections - in one of the most complex industry structures in North America.
ATCO I-Tek manages approximately 2.5 million customer relationships, answers more than 1.7 million customer calls, produces more than 12 million statements, processes more than 10.9 million payments, and collects approximately $3.3 billion on behalf of clients each year.
End-to-end Information Technology SolutionsATCO I-Tek provides the people, processes, technology and applications to help clients achieve business goals, improve productivity, manage IT costs, and improve IT security and asset management. The company offers full lifecycle management for a diverse suite of services and technologies including : workstation, server, network and security services; mobile workforce solutions; voice systems; infrastructure planning and implementation; and technical support.
Clients also benefit from ATCO I-Tek's expertise in business application strategy, architecture, development, integration, maintenance and enhancement. ATCO I-Tek supports more than 900 desktop and specialized business applications.
Visit www.atcoitek.com for more information.
ATCO I-TekEdmonton Office500, 10035 - 105 StreetEdmonton, AlbertaCanada T5J 1C8T: 780.420.7875F: 4780.420.3157
ATCO I-TekCalgary Office1100, 909 11th Avenue SWCalgary, AlbertaCanada T2R 1L8T: 403.245.7480F: 403.245.7007
www.atcoitek.com
ATCO Gas | ATCO Electric | ATCO Pipelines | ATCO EnergySense | ATCO Blue Flame Kitchen Northland Utilities | Yukon Electrical | ATCO Power | ASHCOR Technologies | ATCO Energy SolutionsATCO Midstream | ATCO Water | ATCO Structures & Logistics | ATCO I-Tek